DMV experiences state-wide computer problem

HONOLULU (AP) — A computer problem is being blamed for causing an unexpected statewide shutdown of motor vehicle licensing offices. 

 

The problem Friday afternoon forced Honolulu to test its disaster recovery plan for the first time. 

 

KITV-TV reports that the system worked. 

 

Motor Vehicle and Licensing offices staff first started having trouble getting access to the mainframe around 11:30 a.m. Friday. At first, DMV officials were told the problem would be fixed in about a half-hour, but it took longer than that. 

 

Motor Vehicle & Licensing offices were able to process written drivers' license tests and taxi cab tests, but were forced to shut down for the rest of the day. DMV officials say it was the longest shutdown in recent history. 

 

It appears the problem was a computer hardware failure.