The Hawai‘i Department of Health (DOH) has launched a new hotline designed to help those with questions about COVID-19. Some COVID-19 related questions might include the following:
What should I do if I test positive?
What should I do if I have been in close contact with someone who has tested positive?
Who can get a booster shot?
Those questions and more can be answered by calling the free hotline at (808) 586-8332. Calls to the hotline are answered by an automated information system, or bot, that answers common questions. Callers who need additional information can ask to be transferred to hotline representatives in specific counties. Those representatives answer more detailed questions.
“The hotline provides information about isolation, quarantine, booster shots and more. It is especially useful for people who have tested positive or have been in close contact with someone who has COVID-19. It is also useful for businesses where there is more than one COVID case,” said State Epidemiologist Dr. Sarah Kemble in a press release.
People are encouraged to check hawaiicovid19.com before calling the hotline. Questions that are not answered on the web site can be answered by calling the hotline.
