Hawaiian Electric customers experiencing financial hardship due to the ongoing federal government shutdown may be eligible for interest-free monthly installment plans.
These options include payment arrangement plans or extensions on their monthly bills.
To inquire about these options, customers can submit an online request form or call Hawaiian Electric’s Customer Service at:
• Hilo: (808) 969-6999
• Kona: (808) 329-3584
• Waimea: (808) 885-4605
• Oʻahu: (808) 543-7811
• Maui: (808) 871-9777 •
Molokaʻi and Lānaʻi: (808) 871-8461
Hawaiian Electric can also refer customers to financial assistance programs administered by nonprofit organizations and government agencies.
For more information visit www.hawaiianelectric.com/billing-and-payment/payment-assistance.
